CaseMax
Give every case a home. Connect the customer, the conversation and the work that moves a case forward.
THE BUILDING BLOCKS
The applications.
Small, focused capabilities for a telco built from scratch. Explore what runs today and what is still taking shape.
How the pieces fit togetherTHE TOLSBUILDS SUITE
One suite. Clear responsibilities.
Get to know the whole suite — what you can open today, and what is taking shape.
One growing idea.
Showing all 13 applications.
Order Capture
Turn a customer conversation into an order, with a sales workspace connected to the shared customer record.
Customer CRM
A shared home for customer information, giving cases and orders a consistent customer reference.
Product Catalog
Define the products behind the journey, from broadband specifications to the router a customer can choose.
Permission Management
Keep customer consents, contact preferences and agreements together, with a history of what changed.
Role Management
A dedicated place for employee users, roles and access to the applications they need.
TolsCMS
Build pages from visual blocks, publish when ready and keep a version history you can return to.
Billing
Follow synthetic usage through rating and bill cycles to a bill the customer can understand.
Comms
Turn relevant business events into a customer message, with rules, templates and a history of delivery.
Selfcare
A future customer workspace for products, orders, bills and the cases that need attention.
Operations
An operational overview and production log to help follow the running applications and their releases.
TolsBuilder
A local control panel for taking an application package through deployment and following its release.
Event Explorer
A future window into the business events between applications and the story behind a change.
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Available prototypes require authorised access. Under development means implementation is in progress; Planned describes future scope. Updated 18 October 2026.